It says StockX bc I sold the shoes to StockX. If I sold them to StockX, StockX had to sell them to the buyer.
StockX is no different than your local reseller. They buy from one person and sell to the other. Hell they are no different than FootLocker in that aspect. Both buy from one entity and sell to another. Saying StockX doesn't sell shoes is laughable. They are the buyer. They are the seller.
PSE - payment settlement entity. You sold to someone else and stock x settled the payment between buyer and seller. BUT the semantics argument has reached its destination, agree to disagree.
PSE - payment settlement entity. You sold to someone else and stock x settled the payment between buyer and seller. BUT the semantics argument has reached its destination, agree to disagree.
Their lawyers drew it up in a way to remove responsibility from them but anyone can look at it and see they are selling shoes. You literally get StockX receipt with your shoes.
They can add whatever they want to their terms to try to skirt responsibility but the fact remains they buy from one person and sell to the other. When I buy a pair of shoes, I'm paying StockX for them and StockX is sending them to me. Your local reseller sells shoes. StockX sells shoes.
Stockx are literally NOT buying the shoes and selling them to you. They are taking the money because they are holding some of the money in escrow to pay the seller, some is their cut, and some is for shipping. The terms and conditions that you seem to want to dismiss, ARE LITERALLY THE LEGALLY BINDING CONTRACT.
You don't get to ignore it just because you somehow disagree with the premise of conditions of sale that it has within it. This isn't a "my opinion" thing - it is literally there in black and white in the T&Cs.
Where the grey area comes into it is NOT on the conditions of sale.
Where the grey comes into it, is in the verification. THAT is a service you paid for. THAT contract is between the buyer and Stockx.
Stockx are literally NOT buying the shoes and selling them to you. They are taking the money because they are holding some of the money in escrow to pay the seller, some is their cut, and some is for shipping. The terms and conditions that you seem to want to dismiss, ARE LITERALLY THE LEGALLY BINDING CONTRACT.
You don't get to ignore it just because you somehow disagree with the premise of conditions of sale that it has within it. This isn't a "my opinion" thing - it is literally there in black and white in the T&Cs.
Where the grey area comes into it is NOT on the conditions of sale.
Where the grey comes into it, is in the verification. THAT is a service you paid for. THAT contract is between the buyer and Stockx.
Again, their lawyers have drawn it up to avoid responsibility. You buy shoes on their website. They charge your card. They pay the seller. They ship shoes to you. They are selling shoes.
Tracking on my package to goat was mailed out on 3/3… over the weekend it said it was supposed to be delivered to California on 3/6 (past)… checked again this morning and it finally updated the tracking but it’s all the way in Ohio package went dumb and dumber style “halfway across the country in the wrong direction!”
I find it weird that I already have tracking and my shoes haven’t even been authenticated yet. I got two emails this morning saying order shipped, then arrived at StockX with tracking back to back have that happened to anyone before?
I find it weird that I already have tracking and my shoes haven’t even been authenticated yet. I got two emails this morning saying order shipped, then arrived at StockX with tracking back to back have that happened to anyone before?
For my Bred's, I did receive printing label info from FedEx (not an actual tracking #) before being notified mine were authenticated and being packaged to ship.
I still can’t logically grasp what occurred besides my initial thoughts . So , after a million emails, and shipping the shoes back to StockX a plethora of times , I was actually finally cashed out last week after 44+ days .
StockX is launching a Verified Sellers program allowing select sellers to ship products directly to buyers without authentication. Learn more here.
footwearnews.com
"StockX will cut down the time it takes for some of its sneakers to reach customers by introducing a new Verified Sellers program.
Select sellers will be able to bypass StockX‘s authentication process and ship directly to buyers as of Thursday. In order to become a Verified Seller, a person must undergo a “rigorous” vetting and onboarding process that includes a background check.
At launch, less than 1 percent of total products sold by StockX will come from Verified sellers, and the plan is to scale the initiative. All other products will continue to go through StockX’s hands for authentication."
StockX will cut down the time it takes for some of its sneakers to reach customers by introducing a new Verified Sellers program.
Select sellers will be able to bypass StockX‘s authentication process and ship directly to buyers as of Thursday. In order to become a Verified Seller, a person must undergo a “rigorous” vetting and onboarding process that includes a background check.
At launch, less than 1 percent of total products sold by StockX will come from Verified sellers, and the plan is to scale the initiative. All other products will continue to go through StockX’s hands for authentication.
StockX Chief executive officer Greg Schwartz said in a press release: “We’ve spent millions investing in our physical verification process to make it as strong as possible, and we spent months meticulously designing the Verified Seller Program to ensure we uphold our high standards and meet the expectations of our customers. We believe this program does that while also providing access to more products that are all backed by our StockX Buyer Promise. When we innovate to improve the customer experience, everybody wins and StockX Verified Seller is the latest example of our commitment to doing just that.”
After passing a background and identify verification check, a Verified Seller will have to participate in training for product listing guidelines, packaging and shipping. They’ll also have to maintain compliance standards and performance criteria and will be subject to regular audits that could include site visits and secret shoppers. Should they fail to meet StockX’s regulations, they’ll have their status as a Verified Seller removed.
In order to offer assurances without formal authentication for each product, SockX says it will right any issues that could arise in a purchase just like any other item. The Returns Policy introduced last year will also continue to apply without sellers being responsible for taking back returned items.
StockX’s Verified Seller program promises faster delivery...
www.complex.com
"StockX is launching a new program on Thursday that will allow a small number of pre-selected "Verified Sellers" to ship the items they sell straight to their buyers, allowing for quicker order delivery times. Items sold by Verified Sellers via StockX’s express ship option won’t be routed through the resale platform’s authentication centers—instead, they’ll go straight from seller to buyer.
“We have more than 35 million people on the platform every month,” StockX CEO Greg Schwartz tells Complex. “And what we find is that they want product fast, they want access to product, and that's what they're optimizing for.”
Schwartz says that a direct shipping feature has been a big ask from volume resellers on StockX. The Verified Seller program is being piloted through the top tier of those resellers—at launch, products available through the quicker option will make up less than one percent of StockX’s overall volume.
“Our core verification that we do across our verification centers is still going to be the bulk of our business for the foreseeable future,” Schwartz says."
StockX is launching a new program on Thursday that will allow a small number of pre-selected "Verified Sellers" to ship the items they sell straight to their buyers, allowing for quicker order delivery times. Items sold by Verified Sellers via StockX’s express ship option won’t be routed through the resale platform’s authentication centers—instead, they’ll go straight from seller to buyer.
“We have more than 35 million people on the platform every month,” StockX CEO Greg Schwartz tells Complex. “And what we find is that they want product fast, they want access to product, and that's what they're optimizing for.”
Schwartz says that a direct shipping feature has been a big ask from volume resellers on StockX. The Verified Seller program is being piloted through the top tier of those resellers—at launch, products available through the quicker option will make up less than one percent of StockX’s overall volume.
“Our core verification that we do across our verification centers is still going to be the bulk of our business for the foreseeable future,” Schwartz says.
StockX says that it will enforce strict policies and standards for users in its Verified Seller program, including background checks, regular audits, and specific training on product listing guidelines. In selecting the first Verified Sellers, the company filtered out users who didn’t meet its standards of timely shipping and reliability.
How will the Verified Seller program look from the buyers’ side? Items sold through the program will be available through StockX’s express ship option, which also consists of pre-authenticated “flex” items that are housed at StockX authentication centers and ready to be shipped. (StockX marks express ship products with a rocket icon on its app and website.) After checkout, express ship buyers will be notified whether the item they purchased will ship directly from a StockX Verified Seller or come from one of StockX’s verification centers.
The process will remain anonymous as it’s always been—buyers still won’t know the identity of the seller they’re buying from.
Items sold through Verified Sellers do not automatically cost more—the sellers still set the prices and the fees are the same—but might generally come at a premium. Schwartz says that sellers will often raise prices on express items knowing that buyers are willing to pay more to get them faster.
The expectation from StockX is that the direct buyer-to-seller trades in the Verified Seller program will take three to six business days—that’s around half the time of an average StockX order, and on par with timing for orders on pre-authenticated items held at StockX facilities.
The Verified Seller program removes the most time-consuming aspect of getting shoes from StockX. If you’ve ordered anything from the platform, you know how long the wait can be while your item makes its way from the seller to an authentication center to you. But it also removes a step from the third-party verification and middlemanning that StockX’s business was built on.
Even if the Verified Seller option gets people their sneakers faster, it comes with some risk for StockX, which is currently battling a lawsuit from Nike that’s stoked fears about the prevalence of fake sneakers on the platform. Could one less step in the verification process mean that more fakes are passed off as legitimate and sold on StockX?
“It shouldn't,” Schwartz says. “If we get this right, it shouldn't. And we're going to be auditing to make sure that's the case.”
Schwartz argues that some buyers might be more inclined to shop with sellers that StockX has invested in and vetted as its most reliable. StockX has met with the individual sellers and even asked questions about their supply sources.
And, the CEO says, if StockX makes a mistake in facilitating the sale of an item that it shouldn’t have, through the Verified Seller program or otherwise, it will make it right.
“It's on us obviously to continue doing everything we can to get the customer trust challenge right,” Schwartz says. “And we have not been perfect, but we invest a lot of time and energy into doing it well, and we're constantly evolving that, and we're putting our name and reputation on the line every day when we do that work.”
I didn't even think it was real at first. But since they are doing it with power sellers or whatever, it sounds like it's just gonna be the id4s of the world taking part. When they said "site visits" I thought it had to be a joke, but now it makes sense because any seller taking part is going to apparently big enough to have an actual operation. So its news but its not really news. If there are 100 of us here who have sold shoes on sx before, I don't even think 1 of us is going to be a big enough seller to transition to that program. I know there are some "power" sellers that post here, but I doubt they are even doing the necessary volume. I think ebay already has this for sellers like id4. I don't really mess with goat a lot so I don't know what they will do.
Anyone notice some of these sellers are getting worse? Am I the only one that’s cursed that purchases something and the seller never ships? Be interesting to know how many sellers get banned every year.
StockX is launching a Verified Sellers program allowing select sellers to ship products directly to buyers without authentication. Learn more here.
footwearnews.com
"StockX will cut down the time it takes for some of its sneakers to reach customers by introducing a new Verified Sellers program.
Select sellers will be able to bypass StockX‘s authentication process and ship directly to buyers as of Thursday. In order to become a Verified Seller, a person must undergo a “rigorous” vetting and onboarding process that includes a background check.
At launch, less than 1 percent of total products sold by StockX will come from Verified sellers, and the plan is to scale the initiative. All other products will continue to go through StockX’s hands for authentication."
StockX will cut down the time it takes for some of its sneakers to reach customers by introducing a new Verified Sellers program.
Select sellers will be able to bypass StockX‘s authentication process and ship directly to buyers as of Thursday. In order to become a Verified Seller, a person must undergo a “rigorous” vetting and onboarding process that includes a background check.
At launch, less than 1 percent of total products sold by StockX will come from Verified sellers, and the plan is to scale the initiative. All other products will continue to go through StockX’s hands for authentication.
StockX Chief executive officer Greg Schwartz said in a press release: “We’ve spent millions investing in our physical verification process to make it as strong as possible, and we spent months meticulously designing the Verified Seller Program to ensure we uphold our high standards and meet the expectations of our customers. We believe this program does that while also providing access to more products that are all backed by our StockX Buyer Promise. When we innovate to improve the customer experience, everybody wins and StockX Verified Seller is the latest example of our commitment to doing just that.”
After passing a background and identify verification check, a Verified Seller will have to participate in training for product listing guidelines, packaging and shipping. They’ll also have to maintain compliance standards and performance criteria and will be subject to regular audits that could include site visits and secret shoppers. Should they fail to meet StockX’s regulations, they’ll have their status as a Verified Seller removed.
In order to offer assurances without formal authentication for each product, SockX says it will right any issues that could arise in a purchase just like any other item. The Returns Policy introduced last year will also continue to apply without sellers being responsible for taking back returned items.
StockX’s Verified Seller program promises faster delivery...
www.complex.com
"StockX is launching a new program on Thursday that will allow a small number of pre-selected "Verified Sellers" to ship the items they sell straight to their buyers, allowing for quicker order delivery times. Items sold by Verified Sellers via StockX’s express ship option won’t be routed through the resale platform’s authentication centers—instead, they’ll go straight from seller to buyer.
“We have more than 35 million people on the platform every month,” StockX CEO Greg Schwartz tells Complex. “And what we find is that they want product fast, they want access to product, and that's what they're optimizing for.”
Schwartz says that a direct shipping feature has been a big ask from volume resellers on StockX. The Verified Seller program is being piloted through the top tier of those resellers—at launch, products available through the quicker option will make up less than one percent of StockX’s overall volume.
“Our core verification that we do across our verification centers is still going to be the bulk of our business for the foreseeable future,” Schwartz says."
StockX is launching a new program on Thursday that will allow a small number of pre-selected "Verified Sellers" to ship the items they sell straight to their buyers, allowing for quicker order delivery times. Items sold by Verified Sellers via StockX’s express ship option won’t be routed through the resale platform’s authentication centers—instead, they’ll go straight from seller to buyer.
“We have more than 35 million people on the platform every month,” StockX CEO Greg Schwartz tells Complex. “And what we find is that they want product fast, they want access to product, and that's what they're optimizing for.”
Schwartz says that a direct shipping feature has been a big ask from volume resellers on StockX. The Verified Seller program is being piloted through the top tier of those resellers—at launch, products available through the quicker option will make up less than one percent of StockX’s overall volume.
“Our core verification that we do across our verification centers is still going to be the bulk of our business for the foreseeable future,” Schwartz says.
StockX says that it will enforce strict policies and standards for users in its Verified Seller program, including background checks, regular audits, and specific training on product listing guidelines. In selecting the first Verified Sellers, the company filtered out users who didn’t meet its standards of timely shipping and reliability.
How will the Verified Seller program look from the buyers’ side? Items sold through the program will be available through StockX’s express ship option, which also consists of pre-authenticated “flex” items that are housed at StockX authentication centers and ready to be shipped. (StockX marks express ship products with a rocket icon on its app and website.) After checkout, express ship buyers will be notified whether the item they purchased will ship directly from a StockX Verified Seller or come from one of StockX’s verification centers.
The process will remain anonymous as it’s always been—buyers still won’t know the identity of the seller they’re buying from.
Items sold through Verified Sellers do not automatically cost more—the sellers still set the prices and the fees are the same—but might generally come at a premium. Schwartz says that sellers will often raise prices on express items knowing that buyers are willing to pay more to get them faster.
The expectation from StockX is that the direct buyer-to-seller trades in the Verified Seller program will take three to six business days—that’s around half the time of an average StockX order, and on par with timing for orders on pre-authenticated items held at StockX facilities.
The Verified Seller program removes the most time-consuming aspect of getting shoes from StockX. If you’ve ordered anything from the platform, you know how long the wait can be while your item makes its way from the seller to an authentication center to you. But it also removes a step from the third-party verification and middlemanning that StockX’s business was built on.
Even if the Verified Seller option gets people their sneakers faster, it comes with some risk for StockX, which is currently battling a lawsuit from Nike that’s stoked fears about the prevalence of fake sneakers on the platform. Could one less step in the verification process mean that more fakes are passed off as legitimate and sold on StockX?
“It shouldn't,” Schwartz says. “If we get this right, it shouldn't. And we're going to be auditing to make sure that's the case.”
Schwartz argues that some buyers might be more inclined to shop with sellers that StockX has invested in and vetted as its most reliable. StockX has met with the individual sellers and even asked questions about their supply sources.
And, the CEO says, if StockX makes a mistake in facilitating the sale of an item that it shouldn’t have, through the Verified Seller program or otherwise, it will make it right.
“It's on us obviously to continue doing everything we can to get the customer trust challenge right,” Schwartz says. “And we have not been perfect, but we invest a lot of time and energy into doing it well, and we're constantly evolving that, and we're putting our name and reputation on the line every day when we do that work.”
Doesn't make sense for them to authenticate stores with legitimate accounts that backdoor through SX. They'll still charge the buyer the authentication fee but they can reduce man power and save on extra shipping fees. Tightening up that profit margin is all it's about.
Kickscrew are a bunch of crooks. I bought from them earlier this year, for some reason it was stuck in LA at the customs office and was shipped back to them a couple of days later stating undeliverable. I contacted USPS and they said I had to contact Kickscrew as to why it is undeliverable and to have them deal with the issue, because they were the sender. When I contacted Kickscrew, they gave me the run around. Package had got sent back, I asked for photos of the package and they sent me a photo of what looked like an envelope with my address on it. And when I went to complain that isn't what I had ordered, how are you going to show me a picture of a shipping bag when I purchased some shoes. All I got were crickets, a charge for restock and shipping cost. Till this day that pair has not been placed back on their site.
package went dumb and dumber style “halfway across the country in the wrong direction!”
scammers without a doubt. I’m going to see if I can pursue any legal actions against them for doing business in bad faith.
