BRIGHT WHITE notifications

• Jun 9, 2024

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• #1

Coupé It

Jun 21, 2009

50,573

52,417

Here Methodical Management Nelson C

It’s killing us. It eventually fades out but only after a few seconds.

 

• Jun 9, 2024

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• #2

lawdog1

Supporter

Sep 14, 2000

66,466

84,264

I too have seen the white light.

 

• Jun 9, 2024

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• #3

Nujavez

formerly gatorad3

Supporter

Dec 18, 2008

8,933

15,821

 

• Jun 9, 2024

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• #4

Coupé It

Jun 21, 2009

50,573

52,417

Nujavez said:

Click to expand...

So it’s not just Apple/iOS.

It’s Android too.

 

• Jun 9, 2024

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• #5

Methodical Management

Staff member

Co-Founder

Dec 8, 1999

7,573

30,642

Device/browser information is helpful.

I’ve not encountered this on any of my devices.

It might also be useful to know your alert preferences:

 

• Jun 9, 2024

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• #6

C

CP1708

Feb 6, 2007

75,248

34,661

The other thing it's doing (for me, Android) is if I have 7 notifications and click on one, it immediately drops to 1 and the other 5-6 threads drop underneath one I haven't clicked on in weeks. (Vs ones I click every day)

I just assumed it was a new add on from NT.

 

• Jun 9, 2024

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• #7

aepps20

Supporter

Feb 8, 2004

47,861

103,607

I haven’t changed my alert settings. Happening on IOS using chrome as browser

 

• Jun 9, 2024

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• #8

Methodical Management

Staff member

Co-Founder

Dec 8, 1999

7,573

30,642

CP1708 said:

The other thing it's doing (for me, Android) is if I have 7 notifications and click on one, it immediately drops to 1 and the other 5-6 threads drop underneath one I haven't clicked on in weeks. (Vs ones I click every day)

I just assumed it was a new add on from NT.

Click to expand...

It’s not a new add on.

We do have an add on to improve alert behavior - because for some incomprehensible reason the default software behavior was to immediately clear ALL notifications once viewed, regardless of read status - but that’s been in place for years.

To keep the community safe, it’s essential that we install security patches ASAP. This sometimes can cause little glitches like these to occur, and I’ll work with our developer and any associated third-party developers as needed to resolve this one.

The best thing we can do is to try and identify some common denominator among those encountering this issues, so that it can be successfully replicated by the developer(s).

Even if you haven’t changed your settings lately, it would be helpful to establish what those settings are to see if there might be a link there.

 

• Jun 9, 2024

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• #9

Nujavez

formerly gatorad3

Supporter

Dec 18, 2008

8,933

15,821

This is my notification settings. I haven't touched them in forever

 

• Jun 9, 2024

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• #10

lawdog1

Supporter

Sep 14, 2000

66,466

84,264

I’m using NT on my iPhone.

I’ve changed my NT setting maybe twice is 20 years and at no time recently.

 

• Jun 9, 2024

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• #11

Public Enemy

Jan 27, 2013

19,244

32,564

Happening for me on desktop(windows). It doesn't bother me at all, but it's definitely there.
I also have not changed my alert settings this year.

Using firefox.

My alert preferences: (and all the options for alerts after this are checked yes except for replies to a watched thread & no push for posts in a watched forum, replies to a watched thread, or reacts to your message, or media item)

 

• Jun 9, 2024

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• #12

Coupé It

Jun 21, 2009

50,573

52,417

I’ve never changed my notification settings

Maybe changed them to not go to my emails but that was yearsss ago

 

• Jun 9, 2024

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• #13

va757va

May 7, 2005

8,077

5,958

It’s happening to me.. Safari on iPhone…

 

• Jun 10, 2024

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• #14

Methodical Management

Staff member

Co-Founder

Dec 8, 1999

7,573

30,642

Thanks to your help, our developer was able to replicate this issue and we may have identified the cause.

Let me know if you’re still encountering it.

 

• Jun 10, 2024

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• #15

Public Enemy

Jan 27, 2013

19,244

32,564

Gone for me. I kinda miss it